Understanding Coordination of Benefits: Best Practices for Dental Teams
Learn how to navigate the complexities of Coordination of Benefits (COB) to support your dental practice's revenue better. This course will empower you to streamline claims, reduce denials, and optimize reimbursement for every patient.

Understanding Coordination of Benefits: Best Practices for Dental Teams
This course is designed to empower dental teams with the knowledge and skills to navigate the complexities of handling multiple insurance policies. This session will cover key aspects of COB, from determining primary and secondary coverage to ensuring accurate claim submissions for optimal reimbursement. By learning how to prevent common issues and misunderstandings in COB claims, dental practices can reduce denials and delays, and help ensure a smoother patient experience and financial efficiency. Objectives:
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- Describe the basics and importance of Coordination of Benefits (COB) in dental billing.
- Differentiate between primary vs. secondary insurance policies and effectively apply COB rules to maximize reimbursements.
- Identify best practices for accurate claim submission when multiple insurance plans are involved.
- Resolve common COB challenges to minimize claim denials and improve cash flow.
Registration
Tuition
Credit Hours:
1.0
AGD Subject Code:
550
Provider Approval:
Nationally Recognized (AGD-PACE) Academy of General Dentistry Program approval for Continuing Education
Who the course is for:
Billing & Treatment Coordinators
Dentists
Front Desk
Office Managers
Team Leaders & Regional Managers
Self Study:
Access to recording and any resources for 1 year
What Dental Zing students say
I really enjoyed the course. It was everything as promised, and more!
I definitely recommend taking a course. Once you start, you won’t want to stop. I’m learning so much!!!