Up Your Service
Success Strategies to Increase Profits: You will learn:What to ask during the first phone call. How to inspire patients to commit to incomplete treatment. Office protocols and standards to minimize objections and gain trust.
Up Your Service
The level of service your practice gives its clients has a direct impact on your financial results. Statistics reveal that patients are 4 times more likely to leave you over a bad experience than your fees. Consistent customer service experiences in your practice build patient loyalty which increases new patient flow, patient retention and treatment acceptance. Learn how to improve your patient experience and grow your practice in this dynamic program.
You will learn during this course:
- The most important question to ask during the first phone call
- How the hygiene department inspires patients to commit to incomplete treatment
- The proper introduction to office protocols and standards to minimize objections and gain trust
Debra Engelhardt Nash
InstructorRegistration
Tuition
Credit Hours:
1.0
AGD Subject Code:
550
Provider Approval:
Nationally Recognized (AGD-PACE) Academy of General Dentistry Program approval for Continuing Education
Who the course is for:
Billing & Treatment Coordinators
Dental Hygienists
Dentists
Front Desk
Office Managers
Team Leaders & Regional Managers
Self Study:
Access to recording and any resources for 1 year
What Dental Zing students say
I really enjoyed the course. It was everything as promised, and more!
Kelvin Black, DDS
I definitely recommend taking a course. Once you start, you won’t want to stop. I’m learning so much!!!
