Stop Cancellations! Secrets to Managing and Maintaining a Predictable, Productive Schedule
More than ever before, the perfectly scheduled day seems to fall apart nearly every day. When was the last time the day turned out exactly as scheduled? Do you feel like it is more difficult to get people to keep their commitments? Learn the secrets of building and maintaining a predictable, productive schedule in TODAY’s consumer environment.
Stop Cancellations! Secrets to Managing and Maintaining a Predictable, Productive Schedule
Discover…
● Scheduling mistakes that invite patients to cancel.
● What the doctor may be saying that is creating a cancellation problem.
● Why hygiene patients are canceling more often today and what you can do to STOP it.
● Why “confirmation” calls, texts and emails may be causing MORE people to cancel.
● The two secret words that will get more people to keep their appointments.
● E-mail, text, and phone reminders. Which is more effective?
● Should you charge a cancellation fee?
● Each team member’s role in helping patients keep their commitments.
And much, much more!
Length: 1 HOUR | Credits: 1.0 CE | AGD Code: 550 – Practice Management and Human Relations
Steven J. Anderson
InstructorRegistration
Tuition
Credit Hours:
1.0
AGD Subject Code:
550 - Practice Management and Human Relations
Provider Approval:
Nationally Recognized (AGD-PACE) Academy of General Dentistry Program approval for Continuing Education
Who the course is for:
Dental Hygienists
Dentists
Front Desk
Office Managers
Scheduling Coordinators
Team Leaders & Regional Managers
Self Study:
Access to recording and any resources for 1 year
What Dental Zing students say
I really enjoyed the course. It was everything as promised, and more!
Kelvin Black, DDS
I definitely recommend taking a course. Once you start, you won’t want to stop. I’m learning so much!!!
