About Dental Zing
Dental Education, From A to Zing
Dental Zing is an online platform for continuing dental education. Whether you are looking to train a new administrator, improve your office performance, or increase your knowledge as a practice owner, you will find it here!
We offer virtual continuing education courses for:
- Office Managers
- Billing & Treatment
- Team Leaders & Regional Managers
- Scheduling Coordinators
- Insurance Coordinators & Coding Administrators
- Social Media & Marketing Coordinators
- Dental Assistants
We understand that every role in the dental office comes with its own set of challenges, so no matter what your responsibility is in the practice, all courses are tailored to specifically set you on the path towards success.
Dental Zing is powered by eAssist Dental Solutions. It is our mission to bring Peace of Mind to dentists and their staff, and providing top notch education is one of the many ways we do that.
Enter your email to subscribe to our course calendar and receive regular updates and information regarding up-coming live and on demand courses.
Meet Our Faculty
Our course instructors have a combined 187+ years of experience helping dental practice's grow and thrive—primarily by helping dental practice team members grow and thrive. So when you enroll in a course with Dental Zing, you aren't just learning from "another pretty face," you're getting a powerhouse lineup of industry-leading, practice-growing experts.
Penny Reed, BBA
Penny Reed is a coach, speaker, Chief Strategy Officer at eAssist Dental Solutions, and author of the bestselling book Growing Your Dental Business. She is a member of the Academy of Dental Management Consultants and a speaker/consultant/member of the American Association of Dental Office Management.
Roy Shelburne, DDS
Dr. Shelburne is the Director of Insurance Administration & Compliance at eAssist Dental Solutions, President of the Academy of Dental Management Consultants, recipient of the Spirit of SCN award, a nationally known speaker/writer/consultant, and an American Dental Association Subject Matter Expert.
Lois Banta is the Chief Consulting Officer for eAssist Dental Solutions and an internationally recognized dental consultant and speaker. She was the 2021 recipient of the prestigious Gordon J. Christensen Lecture Recognition Award and has been listed as one of the Top 25 Women in Dentistry.
Charles Blair, DDS
Dr. Blair is a widely-read and highly-respected author and publisher of several guides and manuals including Coding with Confidence, Administration with Confidence, Medical Dental Cross Coding with Confidence, and the Insurance Solutions Newsletter. He is also a nationally acclaimed speaker and has presented hundreds of programs across the country.
Courtney Roberts, FAADOM
For the past 15 years, Courtney has passionately served the dental industry in capacities ranging from chair side assisting, practice management, and dental educator. She is the Director of Onboarding for eAssist Dental Solutions and was listed as one of the Top Women in Dentistry. Her entrepreneurial spirit is her secret sauce to doing what she enjoys most: empowering those around her.
Jonathan is a valued member of eAssist Dental Solutions’ Leadership team and Talent Management team. His career has been focused on Operations in various settings, but has always had a key focus on helping people learn. This focus has allowed Jonathan to help people learn how to be better operators, better teammates, and better leaders.
Over the last 22 years, Alexis has served as a back-office assistant, back-office supervisor, office manager, dental consultant, and an instructor at a Dental Assisting Institution. She is currently serving as the Director of Insurance Verification at eAssist Dental Solutions. Alexis truly takes pride in being able to help find solutions or systems that really help to make every member of the dental team’s job easier.
Ryan has taught audiences around the globe on marketing, entrepreneurship and business principles. Ryan is passionate about practical education, making learning approachable and enjoyable. After sitting on advisory boards of companies, teaching healthcare continuing education courses and being an advisor to higher education institutions, Ryan sees the great need for easily digestible learning.
Ryan has appeared on ABC, NBC, FOX, CBS, USA Today, Forbes, Financial Times and more for his innovation and entrepreneurial leadership. He has had the opportunity to speak to audiences around the globe and is excited for you to join his class.
Mr. Tuinei began his dental career in 2007 while working for a small dental corporation in Phoenix, Arizona managing all insurance related functions. During his first few months, he created systems and operating protocols and restructured a 12 person billing department that improved collections from a low 65% to 98%. He learned how to effectively negotiate with 3rd party payers that gave a boost in annual insurance related revenue of nearly 1 million dollars for a team of only 10 general dentists. Mr. Tuinei’s early experience caught the attention of other large group practices and hundreds of solo dental practitioners in Arizona, Utah, Nevada, Idaho and Colorado.
Mr. Tuinei opened Optimum Dental Solutions in September 2009 to serve the needs of dentists who were actively seeking assistance to improve their insurance reimbursements. In 2014 Optimum Dental Solutions was rebranded to Veritas Dental Resources. Veritas stands for truth and is a core value you will not find while dealing with dental insurance directly. To-date, Mr Tuinei has worked with over 7000 dentists influencing over 3 billion dollars of newly negotiated revenue for his clients. He is going on his 24th year as a professional speaker and has been recognized by several state Dental Associations and study clubs as “The Authority” on PPO strategies and PPO fee negotiating.
Debra Engelhardt-Nash has been in dentistry over 30 years. She has presented workshops nationally and internationally for numerous study groups and organizations. She has written for a number of dental publications and has been honored twice as author of the year for her contributions to dental journals. She is Co-Founder of the Nash Institute for Dental Learning in Huntersville, NC where post graduate training in cosmetic and esthetic dentistry and the business of dentistry is taught to practicing dentists. Debra has been listed in Dentistry Today as a Leader in Continuing Dental Education and Dental Consulting. In 2008, Debra was awarded the American Dental Assistants Association highest honor – The Distinguished Service Award.
She can be reached at Debraengelhardtnash@gmail.com
Cell Phone: 704 904-3459
“Leslie Canham is a Certified Speaking Professional specializing in Infection Control, OSHA Compliance, Dental Practice Act, and HIPAA regulations, In dentistry since 1972, Leslie has formed a successful dental consultancy Leslie Canham & Associates, LLC providing
in-office training, audits, mock-inspections, investigations, coaching, and Webinars.
Leslie provides expert opinion and corrective action for dentists facing regulatory compliance violations, dental board allegations, and breaches in infection control. She is often retained as an independent consultant by public health agencies and attorneys to investigate breaches and provide expert testimony.”
Frequently Asked Questions
Courses will be conducted on Zoom for maximum ease and accessibility (we all know much more about Zoom after an entire virtual year, right?).
Create a free Zoom account — if you don’t have one already — and download the Zoom app if you plan to use your mobile device for the course.
We know first hand that it takes the entire team to make a practice successful, and there may be multiple people in the office that share the same responsibilities and goals. You are welcome to watch a course together as a team, however those who would like to receive CE credit for the course will need to sign up individually so they can receive their own CE certificate!
Upon enrollment, you will receive an email confirmation with a unique link to either join the course live or watch the course on demand. If you have enrolled in an upcoming live course, you will also receive a reminder email 1 day prior to the course with any course materials necessary. If you do not receive your confirmation email with your unique link, email firstname.lastname@example.org for help.
Payments can be made by any of the following methods: Visa, Mastercard, Discover, PayPal, Authorize.NET
Upon completion of a live course, you will receive an email with the CE request form for you to complete. If you are enrolled in AGD, we will file your CE credit with them for you!
What Dental Zing students say
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