Courses

Color is the Key to Efficiency

Can you imagine having a streamlined, stress-free day-to-day routine from set-up to sterilization? This program will take you through five easy steps to implement The Color Method™, a color code system that manages the abundance of inventory dental offices have on-hand and optimizes the workflow to create a safe, happy, and efficient environment!

Kay Hickey

More Than a Website

When you look at your website are you happy with the way your practice is being represented? This often is the first impression patients will have of you. In this course, you will learn why your photography is so important as well as why you should have a blog.

Laura J. Nadler

Digital Marketing

SEO | SEM | ORM What are these acronyms and what are you going to do about them?

Laura J. Nadler

Your Brand Promise

Brand development and 5-star service In this course, you will learn:

• Why you need branding - not just a name
• How to design your brand image
• How your ideal patient impacts your brand image
• How to live up to the promise of your brand

Laura J. Nadler

The 7 Steps to Negotiating PPO Fees

Have you wondered how to successfully negotiate fees with insurance companies? Participants will learn about "leasing arrangements" PPO's have with each other and how that could impact fees for dental offices in both a positive and negative manner. While negotiations in every industry are different, this course will teach basic negotiating skills that are specific to dealing with dental insurance...

Ben Tuinei

Let’s Get Ethical

Have you ever experienced a moral dilemma? One of the most difficult challenges in leading through ethical situations is not simply understanding how to choose the best decision but how to make the best choice with the information you have. In this webinar, you'll uncover the keys on how to resolve conflicts that deal with ethics in a healthy and...

Ryan Vet

COVID-19 Updates for Dentistry

Are you staying up to date with all the COVID-19 changes in dentistry? This would include PPE, screening patients, guidelines and new regulations. *Identify risky behavior that can lead to infection transmission *Understand how to select PPE *Locate reliable resources for COVID-19 compliance

Leslie Canham

Up Your Service

Success Strategies to Increase Profits
You will learn:

• What to ask during the first phone call
• How to inspire patients to commit to incomplete treatment
• Office protocols and standards to minimize objections and gain trust

Debra Engelhardt Nash

High Impact Communication: Words to Use and Words to Lose

Have you ever felt as though your communication wasn’t effective? In this course, you will learn failsafe ways to communicate with patients and team members.

Lois Banta