Front Desk
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How to Read an EOB (Explanation of Benefits)… What you don’t know will hurt you! (0.5 CE – Self Study with Quiz)
An EOB is generated when a provider submits a claim to Insurance for reimbursement of services provided. Understanding the Explanation of Benefits is one of the first things you need to know as a Dental Administrator. This course will reinforce how important it is to pay close attention to the detailed information in an EOB as well as take you...
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Do You Take My Insurance? (1.0 CE – Self Study with Quiz)
Secrets of making insurance work for your practice instead of your practice working for insurance! Develop your strategy for successfully navigating today’s changing dental insurance landscape.
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Dental Credentialing 101 (0.5 CE – Self Study with Quiz)
If you have made the decision to accept insurance in your dental practice, then you will need to understand the steps to keeping newly added providers accurately credentialed. Credentialing is the process of checking that healthcare professionals are properly qualified, certified, licensed, and have the required professional experience and titles to provide healthcare services to patients. This ensures the greatest...
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Introduction to Insurance Verification (1.0 CE – Self Study with Quiz)
Have you wondered why it is so important to stay on top of insurance verification with your patients? Proper insurance verification is the most common missed step in keeping your revenue cycle intact. In this course, you will understand why this protocol is so valuable to your practice, your team, and the relationship you have with your patients. Accurate information...
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Let’s Talk Treatment (1.0 CE – Self Study with Quiz)
There is a certain skill set to know how to do dentistry well. It is a completely different set of skills to know how to present treatment possibilities to patients so they understand and accept care. This program will guide you through tools proven to present treatment in a way that will increase production and patient acceptance. Learn the importance...
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Introduction to Dental Coding and Administration Series(4.0 CE)
Understanding the basics of coding and insurance administration is vital for effective reimbursement. Many dentists and members of their team seek to learn about these topics, but don’t know where to begin. We are excited to share this introductory series for those who are beginning their education regarding the dental CDT codes and how to effectively file dental claims.
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Advanced Dental Billing 7 Course Series
Is being a well-rounded, highly knowledgeable dental biller something that you strive to be? If so, this course is for you!
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Working short-staffed? Six Strategies to Reduce Stress & Stay Productive (1.0 CE – Self Study with Quiz)
It is difficult to provide quality care and give your patients the attention they deserve when you are working short-handed. Before the pandemic, the U.S. was already experiencing a shortage of dental assistants. Covid-19 has created an even bigger drop in the dental workforce. Practices are struggling to find assistants, hygienists, and administrators. Join Kay Hickey, a dental assistant and...
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Advanced Dental Billing Module #1 Maneuvering the 2019 Claim Form (1.0 CE)
For a dental practice to receive reimbursement as quickly as possible, accurate claims need to be submitted to payers. In this module, you will learn how to avoid common errors in claim submission, as well as how to fill out the most recent ADA dental claim form accurately and completely, to maximize legitimate reimbursement from an insurance company.
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Advanced Dental Billing Module #2 Treatment Documentation (1.0 CE)
Effective treatment documentation will make dental reimbursement by an insurance company quicker and easier. Clinical documentation is critical to ensure that a dental office not only gets paid for the work they perform, but also that they are protected in the event of an audit by an insurance company or other entity. Ensuring that all required documentation is in the...
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