Front Desk
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Mastering the Dental Digital Frontier: Information Technology and Computers
Artificial intelligence is becoming an essential part of today’s technology-driven dental practice, and is only expected to increase over the next 5-10 years. Is your practice ready?
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Mastering the Dental Digital Frontier: Electronic Health Records and Policies
With cyber attacks on the rise in dentistry, what can you do to protect your patients and dental practice from being another victim?
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Mastering the Dental Digital Frontier: Artificial Intelligence and Cyber Security
This two-part course will investigate the importance of understanding cyber-security to protect patients and dental practices, and review the various uses and benefits of Artificial Intelligence (AI) in dentistry.
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Stop Cancellations! Secrets to Managing and Maintaining a Predictable, Productive Schedule
More than ever before, the perfectly scheduled day seems to fall apart nearly every day. When was the last time the day turned out exactly as scheduled? Do you feel like it is more difficult to get people to keep their commitments? Learn the secrets of building and maintaining a predictable, productive schedule in TODAY’s consumer environment.
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How to Read an EOB (Explanation of Benefits)… What you don’t know will hurt you! (0.5 CE – Self Study with Quiz)
An EOB is generated when a provider submits a claim to Insurance for reimbursement of services provided. Understanding the Explanation of Benefits is one of the first things you need to know as a Dental Administrator. This course will reinforce how important it is to pay close attention to the detailed information in an EOB as well as take you...
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Do You Take My Insurance? (1.0 CE – Self Study with Quiz)
Secrets of making insurance work for your practice instead of your practice working for insurance! Develop your strategy for successfully navigating today’s changing dental insurance landscape.
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Dental Credentialing 101 (0.5 CE – Self Study with Quiz)
If you have made the decision to accept insurance in your dental practice, then you will need to understand the steps to keeping newly added providers accurately credentialed. Credentialing is the process of checking that healthcare professionals are properly qualified, certified, licensed, and have the required professional experience and titles to provide healthcare services to patients. This ensures the greatest...
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Introduction to Insurance Verification (1.0 CE – Self Study with Quiz)
Have you wondered why it is so important to stay on top of insurance verification with your patients? Proper insurance verification is the most common missed step in keeping your revenue cycle intact. In this course, you will understand why this protocol is so valuable to your practice, your team, and the relationship you have with your patients. Accurate information...
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Let’s Talk Treatment (1.0 CE – Self Study with Quiz)
There is a certain skill set to know how to do dentistry well. It is a completely different set of skills to know how to present treatment possibilities to patients so they understand and accept care. This program will guide you through tools proven to present treatment in a way that will increase production and patient acceptance. Learn the importance...
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Introduction to Dental Coding and Administration Series(4.0 CE)
Understanding the basics of coding and insurance administration is vital for effective reimbursement. Many dentists and members of their team seek to learn about these topics, but don’t know where to begin. We are excited to share this introductory series for those who are beginning their education regarding the dental CDT codes and how to effectively file dental claims.
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