On Demand Courses

Dental Radiograph Essentials

Radiographs are not only used for diagnosing tooth decay, fillings, and gum disease, radiographs are a necessary piece of the puzzle when it comes to record-keeping, submitting clean dental claims, and receiving timely reimbursement.

Amara Cashion
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How to Read an EOB (Explanation of Benefits)… What you don’t know will hurt you! (0.5 CE – Self Study with Quiz)

An EOB is generated when a provider submits a claim to Insurance for reimbursement of services provided. Understanding the Explanation of Benefits is one of the first things you need to know as a Dental Administrator. This course will reinforce how important it is to pay close attention to the detailed information in an EOB as well as take you...

Tiffany Wesley
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Do You Take My Insurance? (1.0 CE – Self Study with Quiz)

Secrets of making insurance work for your practice instead of your practice working for insurance! Develop your strategy for successfully navigating today’s changing dental insurance landscape.

Steven J. Anderson
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Introduction to Insurance Verification

Unlock the Power of Accurate Insurance Verification! Avoid billing errors, build patient trust, and strengthen your revenue cycle!

Amara Cashion
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Let’s Talk Treatment (1.0 CE)

There is a certain skill set to know how to do dentistry well. It is a completely different set of skills to know how to present treatment possibilities to patients so they understand and accept care. This program will guide you through tools proven to present treatment in a way that will increase production and patient acceptance. Learn the importance...

Debra Engelhardt Nash
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Impact of Focus & Mindset on Success (1.0 CE – Self Study with Quiz)

As a dental professional, you perform a juggling act on a daily basis taking on roles as a clinician, coach, counselor, fixer, leader, teacher, and manager. In a work world full of demands, distractions, people issues, and time constraints you need to create an office environment that produces a culture of top performance. It starts with you. Investing time to...

Merikay Hunt
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Working short-staffed? Six Strategies to Reduce Stress & Stay Productive (1.0 CE – Self Study with Quiz)

It is difficult to provide quality care and give your patients the attention they deserve when you are working short-handed. Before the pandemic, the U.S. was already experiencing a shortage of dental assistants. Covid-19 has created an even bigger drop in the dental workforce. Practices are struggling to find assistants, hygienists, and administrators. Join Kay Hickey, a dental assistant and...

Kay Hickey
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Radical Focus: Team Alignment and Setting Goals (1.0 CE)

Discover what you REALLY need to know about your practice and learn how it can guide you and your Team to greater productivity. Learn the importance of conducting productive growth conferences and establishing team incentives and raise criteria. This program is NOT about paperwork – it’s about peoplework - Your Team.

Debra Engelhardt Nash
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More Than a Website (1.0 CE)

When you look at your website are you happy with the way your practice is being represented? This often is the first impression patients will have of you. In this course, you will learn why your photography is so important as well as why you should have a blog.

Laura J. Nadler
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